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Accessibility at Kaplan

We want every learner to succeed, and we can support you to achieve your goals. No matter what you need, we can help.

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Accessible facilities

We know that everyone is different, and what you need to support your learning is unique to you. We will work with you to find solutions to help you succeed. All of our locations have:

  • Close access to major transport links

  • Wheelchair accessible facilities

  • A lift if there is more than one floor

  • Disability Discrimination Act (DDA) compliant washrooms available

Are you sitting an exam with Kaplan?

With prior approval from institutes, you can request a reader, scribe, rest breaks, or extra time for assessments. Speak to our team if you’d like to speak with our team about reasonable adjustments.

Contact us

Access for all

We make sure that our classrooms and communal areas are accessible to all, with freedom to move around easily.

Available adjustments:

  • Mobility support: Assistance around the centre, including washroom access, room rearrangement for wheelchair use, and centre familiarisation.
  • Learning materials: Early access to printed resources and pre-recorded online classes to aid note-taking and review.
  • Assistive technology: Demonstrations of tools to support reading, writing, and organisation skills.

Help with sight impairments

We can provide adjustments to our printed learning materials, as well as help with online study materials.

Available adjustments:

  • Accessible materials: Options include coloured paper, enlarged text, flowable e-books, and pre-recorded online classes.
  • Digital flexibility: Ability to adjust font size, colour, and sound on devices, with support available if needed.
  • Assistive technology: Demonstrations tailored to meet individual accessibility needs.

Help with hearing impairments

If you have a hearing impairment, we can provide adjustments so you can hear clearly in class and when using our learning platforms.

Available adjustments:

  • Classroom support: Front seating for lip readers, reduced background noise, tutors using visual aids/keywords, and approval for lecture recordings.
  • Learning materials: Early access to lesson plans, notes, handouts, and pre-recorded online classes; subtitles and transcriptions provided where available.
  • Ongoing support: Call transcriptions with summaries and a tailored Support Plan to inform tutors and staff of your needs in advance.

Extra learning support

We can support you if you have specific learning difficulties such as dyslexia, autism, or dyscalculia, as well as if you are managing medical conditions or mental health issues. Support is tailored to your individual needs and may involve short-term adjustments or longer-term arrangements.

Available adjustments:

  • Personalised academic support: 1:1 study or tutor support, specialist tuition (such as language or numeracy), and guidance from a dedicated point of contact.
  • Accessible learning materials: Specially adapted resources (such as yellow paper for dyslexia), advanced access to lesson plans, notes, or handouts, and recordings of live online sessions.
  • Study management: Help with planning and organising your studies, programme adjustments for pacing, and permission to record lectures where appropriate.
  • Well-being support: Provision of practical adjustments such as fridge access for medication and flexibility for health-related needs.

 

Contact us

If you would like to discuss how we can provide any assistance with your studies, please either contact our Student Services team on 0161 259 7400 or email us at als@kaplan.co.uk

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